Help Desk

If you are experiencing technical issues, please remain calm and contact us. We will respond as quickly as possible to get you support. Hang Wire customers can seek technical support by creating a Trouble Ticket:

Trouble Ticket Please use this form to submit a trouble ticket concerning an issue you are experiencing. Please include as much information as possible. It is important you submit a working email address because updates to the ticket will be emailed to this address. In addition, please try to select the most specific problem area, as this will speed up the resolution.
Service: -- Select Below -- E-mail Hosting Bossanova E-mate Blaster	Subject: -- Select Below -- Service Down Report a Problem Inquiry Other
Company Name:	Contact Name:
Phone Number:	Email Address:
Detailed description of your problem. Please provide as much information as you can:
Please type in the letters that appear:

* We charge our hourly rate ($80/hr) based on the actual number of minutes each response and solution takes for all customer support. All customer support which arises from a problem caused by Hang Wire will be answered and resolved free of charge. We will provide an estimate of support time upon request.