Hang Wire Website Hosting Seattle
Hang Wire offers reliable website hosting backed by our 99% uptime guarantee. And, if something does go wrong, we can be reached day and night. We’re so confident in our website hosting service that we offer a hosting guarantee. Our servers are located in the heart of downtown Seattle, near the Northwest backbone of the Internet, which means you get a quicker and more reliable connection.
Benefitting you, our website hosting includes:
- Reliable web hosting
- Phone/email support
- Daily Backup
- Web storage
- SSL
- Email
- Web-based email access
Our Hosting Guarantee
Unconditional 30-day Money Back Guarantee
We offer an unconditional 30-day money-back guarantee. If we fail to live up to your web hosting standards, we’ll refund your money.
Same Day Technical Support Response Guarantee*
We are so confident we are #1 in customer service and support that we have a guaranteed same day technical support response guarantee, seven days a week, 365 days a year. If we fail to respond to your technical support request within the same day, you will be credited up to $25.00. That’s the guarantee, but we’re proud to say that 90 percent of the time, we respond to requests within an hour. Even on weekends and holidays. Request Support: Help Desk.
* Hang Wire typically corrects more than 95 percent of all problems on the same day they are reported. You must use our Help Desk, which records the time and date of the technical support request, to secure this guarantee. Your support request must also be time stamped before 5PM PST. Requests after 5p.m. are guaranteed a response within 24 hours. By response, we mean that you will receive an answer, explanation or estimated time to correct the problem. We do our best to fix problems within 24 hours, though some issues are beyond our control. Examples of issues beyond our control are expired domain names, which can take up to 48 hours to correct; Known bugs in third party software; any act of war, terrorism or other act of nature.
